We guarantee our sunglasses for 24 months from the date of purchase against all manufacturer defects. Damage due to mishandling or improper care is not covered under our warranty, nor is damage to the sunglass lenses.
If the sunglasses are returned within the warranty period, determined to be defective, and are accompanied by a proof of purchase and original packaging, we will replace it with a new, identical pair.
If you have purchased your sunglasses from us within the past 24 months and have a proof of purchase, you may receive warranty services by visiting one of our store locations or by shipping your sunglasses to the following address:
Freaky Tiki Tropical Optical
307 Lewers Street, #806
Honolulu, HI 96815
Please enclose the following in the package: your defective sunglasses and original packaging, proof of purchase, and a note containing your full name, return address, phone number, e-mail address, and a brief explanation of the defect and how it occurred.